SHARED LOYALTY PROGRAM
Shared O Coins and points
Your Corresponding Level and Upgrade Coupon on Obuy
Shared O Coins
After sharing, you can use O Coins obtained from either website, on either website and enjoy multiple redemption options. Universal O Coins can be redeemed for coupons on either Obuy or Olight and products on Olight.
Click if you want to check your coupons, points and O Coins
1. What is Obuy Loyalty Program?
Obuy Loyalty Program is a membership program, formerly known as VIP Benefit. This program informs how many O Coins you can earn for every dollar you spend. In addition, members will attain an upgrade coupon when you reach the next membership level and get double O Coins in your birthday month.
2. How can I join Obuy Loyalty Program?
If you already have an account, simply placing an order on Obuy.com (while logged in) will enroll you in this program. You will need to create an account if you do not have an account.
1. How to obtain O Coins?
① Your account will accrue O Coins from every dollar you spend on the Obuy website.
② When you post a review on products or posts in the community and get likes. For example, if you get 5 likes, you will obtain 10 O Coins. If you get 10 likes, you will obtain 20 O Coins, et cetera. The more likes you get, the more O Coins you will obtain.
③ When you update your personal information on your account for the first time, including photo, name, gender, birthday, occupation, etc., O Coins will be automatically issued to your account. Once complete, a total of 600 O Coins can be collected. Otherwise, O Coins will be issued proportionally.
④ Once you subscribed to the newsletter, 500 O Coins will be automatically issued to your account.
2. How to spend O Coins?
O Coins can be redeemed for coupons: The ratio is 200 to 1, which means a $10 coupon can be redeemed with 2000 O Coins. Obuy provides three types of coupons for redemption: $10, $20, $30. Different membership levels have different monthly redemption chances, 2 for Traveller, 3 for Hunter, 4 for Adventurer, and 5 for Legend. The coupons are available within 30 days after receiving and they are not valid for the shipping fee and discounted products.
There is a way for you to redeem Coupons. Account >> Obuy Loyalty Program >> O Coins >> Redeem Coupons.
3. Do O Coins have a monetary value?
No, the O Coins collected on Obuy have no monetary value and are not transferable.
4. What happens to my O Coins when I return a product?
When items are returned, the O Coins received from those items will be deducted from the balance.
1. What is the relationship between Obuy and Olight?
Olight and Obuy are part of the same company. While Obuy is dedicated to sourcing high-quality outdoor products, Olight prides itself on manufacturing high-quality illumination tools.
2. How can I link my Olight and Obuy accounts?
There are three methods to help you link them. However, please note that you need to use the same email address to log in.
① Enter the information on the registration page.
② Click the shortcut portals on the top and bottom of both websites.
③ My Account>>Personal Center>>Information>>Account Login Method>>Bind account.
3. What will I get if link my Olight and Obuy accounts?
① Account information synchronization:
If you already have accounts on both Obuy and Olight, you can get higher benefits by binding these two accounts. If you already have an account on either Obuy or Olight, you only need to authorize to log in to get higher benefits. By using the same account on both websites, your email address, shipping address, and other account details will be shared and you can benefit from loyalty programs.
② Shared O Coins and points:
O Coins and points on two websites will be shared and updated synchronously. Points are only used to determine the customer's membership level. O Coins can be used to redeem coupons, while on Olight, O Coins can be used to redeem products and coupons.
③ Obtain an upgraded coupon when reaching the corresponding membership level:
For example, if you have 2000 points on Olight and 1000 points on Obuy, you will reach Traveler Level and obtain an upgrade coupon of $10 after binding. Different membership levels have different upgrade coupons, including $10, $30, $50, and $100.
4. How does the level correspond after authorization and binding?
It's determined by the points.
Iron equals Wanderer
Bronze, Silver, Gold, and platinum are equal to Traveler
Diamond and Yellow Diamond are equal to Hunter
Black Diamond and Legend are equal to Legend
5. Why were my points and O Coins not synchronized?
Please make sure that you use the same email address to log in. If there's still the same issue after you click the bind button in the personal center under your account, please do not hesitate to contact us via Live Chat or email us at firstname.lastname@example.org.
6. Will Olight store credit work on either website?
No, Olight store credit can only be used on the Olight site.